OUR COMMITMENTS
Responsible, sustainable and ethical tourism
Our mission at the heart of more responsible tourism
At South African Travellers, we believe in responsible tourism, which cares for the land, local populations and travelers.
Our commitments revolve around three main areas: sustainability, social responsibility, and diversity and respect for people.
Supported by our entire team, these commitments embody our vision of travel: fairer, more conscious and more human.
Our day-to-day commitments
Environment
Reducing the carbon footprint, promoting renewable energy,reducing waste, and encouraging recycling.
Economy
Supporting responsible financial management, sustainable innovation, and partnerships with ethical suppliers.
Social
Respect for human rights, diversity, inclusion, and active support for local initiatives.
Transparency
Regular dialogue with our partners and clients, and clear reporting of our commitments.
Travelife Certified
Our company has achieved Travelife Certified recognition.
Travelife Certified is the highest recognition level within the internationally recognised Travelife sustainability programme for tour operators and travel agents.
Travelife Certified recognition is awarded following a comprehensive independent on-site audit based on the Travelife Certified Standard.
During the audit, it is verified that our company complies with more than 200 mandatory sustainability criteria covering areas including environmental management, climate action, biodiversity, working conditions, human rights, local communities, sustainable supply chain management, customer communication and responsible business practices.
The audit confirms that our sustainability management system and sustainability practices have been demonstrably implemented throughout the entire organisation and comply with the requirements of the Travelife Certified standard.
To maintain this recognition, our company is recertified every two years to verify that we continue to comply with the requirements of the Travelife Certified Standard.
More information about the Travelife programme, the different recognition levels, the validity of our current Travelife Certified recognition, the assessment process and the publicly available Travelife criteria can be found on the Travelife consumer website: travelife.info/travelers
Sustainability policy
At South African Travellers, we believe travel is not only an enriching experience, but also a responsibility. Our sustainability policy reflects our commitment to promoting more conscious and respectful travel across Southern Africa.
Our commitments on a daily basis:
- Protecting ecosystems and biodiversity
- Supporting local communities and economies
- Working with responsible and committed partners
- Reducing waste and single-use plastics
- Encouraging responsible consumption
- Promoting wildlife-friendly excursions
- Raising awareness around sustainable travel
- Encouraging responsible internal practices
- Supporting more sustainable mobility solutions
- Promoting a more ethical and conscious way of travelling
This approach is part of our ongoing commitment to continuous improvement and guides every experience created by South African Travellers.
Our solidarity initiatives
and local initiatives
Conscious of the impact of tourism, we make a contribution to two local NGOs for each trip booked. We also choose to work only with suppliers who respect their employees, support their communities, and share our values of fairness and sustainability.
HBUFC – More than a club,
a community project
Through soccer, HBUFC brings together young people from three Hout Bay neighborhoods. The club offers them a safe environment, academic support and personal development workshops. The aim is to foster the emergence of a new generation that is aware, committed and supportive.
Care Cruisers –
actions in the heart of Cape Town
Founded in 2016, Care Cruisers NPC works in Cape Town to create a bond of solidarity between the homeless and the city’s residents. Every week, the association distributes meals, relief packages and basic necessities, while offering a moment of listening and comfort. Beyond material aid, Care Cruisers embodies a profoundly human approach: reminding everyone that they are seen, respected and worthy of attention.
An evolutionary approach
Our commitments are not set in stone. We regularly re-evaluate our policy to adapt it to the realities of the tourism sector and to environmental issues. This continuous improvement also relies on the active involvement of our teams, partners and customers.
For any questions or comments regarding our sustainability policy and CSR initiatives, please contact us at: xavier@satravellers.com
Your feedback contributes to the continuous improvement of our commitments.
