South Africa Travel Agency
OUR AGENCY

Expertise
South African Travellers

South African Travellers by the numbers

Recognized expertise, a solid on-the-ground presence since 2007.

15,000+

travelers since 2007

19

years of field expertise

6

destinations in Southern Africa

5,0

Google · 38 reviews

4,8

Trustpilot · 138 reviews

500+

partner lodges

Southern Africa experts

Our agency, South African Travellers, designs personalized itineraries at the heart of Southern Africa. Based in Cape Town, we draw on our deep field expertise to craft exceptional trips in South Africa, Namibia, Botswana, Zimbabwe, Zambia, Mozambique and Eswatini.

OUR SERVICES

Why choose
South African Travellers?

Choosing South African Travellers means entrusting your trip to a team physically based in South Africa since 2007 — not to an intermediary in Europe reselling off-the-shelf tours. Based in Cape Town, our multilingual team (French, English, Dutch) designs each itinerary from A to Z, drawing on a local network of lodges, guides and partners carefully selected over more than 15 years on the ground.

A 100% personalized trip

A 100% personalized trip

No two itineraries are alike at South African Travellers. Each trip is built around your wishes, your budget and your pace — safari in Kruger, road trip in Namibia, honeymoon in Mozambique or a multi-country combination: everything is designed for you, not for a group.

A local presence that makes the difference

A local presence that makes the difference

Our advisors personally know the places they recommend. They have slept in the lodges, driven the tracks, met the guides. This first-hand field knowledge delivers recommendations no algorithm or remote agency can provide.

Seamless organization from first contact to return

Seamless organization from first contact to return

From your first quote request, a dedicated advisor takes charge of your project. You receive a detailed quote, a personalized roadbook and access your full itinerary via the Wetu app, viewable on mobile even offline. Payment is secured in two stages: 40% on booking, 60% before departure, with 3D Secure validation.

24/7 assistance, from South Africa

24/7 assistance, from South Africa

Throughout your trip, an advisor is reachable at any time by phone, email or WhatsApp — from your own time zone, with direct access to local suppliers to step in immediately if anything unexpected happens.

A recognized sustainable commitment

A recognized sustainable commitment

South African Travellers is Travelife Partner certified and a SATSA member. With each confirmed trip, a contribution is donated to two local NGOs. We select exclusively partners committed to the environment and communities of Southern Africa.

And to finish, a complimentary photo album

And to finish, a complimentary photo album

After your return, you receive a personalized album of around thirty photos — an exclusive keepsake signed South African Travellers that captures your trip like no one else could.

Our history

It all began in 2007, when two travelers from Brussels settled in the private reserves near Kruger Park. Seduced by the intensity of South Africa, they set up a small local agency with a simple aim: to share their passion with other French speakers. In 2018, after several years abroad, Natalie and Filip are discovering this exceptional land.

Conquered, they joined the adventure and opened the way to Dutch-speaking customers. Two years later, Filip took over the management of the agency, alongside Xavier, a long-standing friend and specialist in motorcycle trips to southern Africa.

A passionate team

Based in Cape Town, our team brings together travel experts from France, Belgium, the Netherlands and South Africa. Thanks to their local roots and on-the-ground experience, our travel designers create itineraries off the beaten track.
Available 24 hours a day in French, Dutch and English, they will accompany you every step of the way with rigour and passion.

MEET OUR TEAM

They traveled with
South African Travellers

They put their trust in us for their trip to southern Africa. Authentic testimonials that reflect our day-to-day commitment.

A magical family trip

A wonderful trip with our 6-year-old, filled with memories we'll never forget.

— Mieke NL, Trustpilot

A wide range of experience

An ideal combination of campsites and lodges to discover Namibia in a different way.

— JC Logel, Trustpilot

Personalized, attentive service

Our consultant understood my needs perfectly and organized a tailor-made road trip for us. Every detail was taken care of.

— Maïwenn v. S., Trustpilot

A local, French-speaking agency

South African Travellers, a local French-speaking agency, enabled us to travel with complete confidence.

— Stéphane, Trustpilot

A successful honeymoon

Our honeymoon in South Africa and Eswatini was perfectly organized, with top-quality accommodation and activities.

— Marcus, Trustpilot

Everything perfectly organized

All the hotels were excellent and every stage perfectly organized.

— Merel, Trustpilot

Personalized support

Filip Wuyts' guidance was top-notch and enabled us to make the most of our stay.

— Patrick v. E., Google

Last-minute organization

The agency was able to organize my trip at the last minute with perfect lodges.

— Cédric A., Google

Renewed confidence

This is the second time we have used the services of South African Travellers and once again we are delighted with the results.

— Cécile G., Google

See all our reviews on : Trustpilot - Google

Frequently asked questions

Is South African Travellers a local agency or a French agency?

South African Travellers is a tailor-made travel agency physically based in South Africa, in Cape Town (Western Cape), since 2007. The entire team is on the ground, which guarantees direct field knowledge and access to a local network of lodges, guides and partners that Europe-based agencies cannot offer.

In which countries do you organize trips?

South African Travellers creates tailor-made itineraries in 6 countries of Southern Africa: South Africa, Botswana, Namibia, Mozambique, Zambia and Zimbabwe. These destinations can be combined within a single trip to create multi-country circuits.

What's the difference between South African Travellers and a standard travel agency?

Unlike a standard travel agency that sells off-the-shelf trips from an office in Europe, South African Travellers is a receptive agency: based directly in South Africa, it designs each itinerary from A to Z according to the client's wishes. There is no standard program — every trip is unique, built by an advisor who personally knows the destinations, lodges and partners.

Do you only speak French?

The South African Travellers team is multilingual and supports clients in French, English and Dutch. A dedicated advisor is available in each of these three languages, including during the trip via a 24/7 assistance line.

How does a tailor-made trip get designed?

Designing a tailor-made itinerary happens in several steps. The client submits an online quote request specifying their wishes, indicative budget and dates. An advisor reaches out within 24 to 48 hours to refine the project. A detailed itinerary is then proposed, including accommodations, transfers and activities. The trip is confirmed once the client validates and pays a 40% deposit, the balance being due before departure.

What types of trips do you offer in Southern Africa?

South African Travellers builds trips around 9 main themes: safari & Big Five, honeymoon, family travel, road trip & self-drive, luxury travel, wellness, beach & diving, eco-tourism and incentive travel. These themes can be combined — for example a safari followed by a beach stay in Mozambique, or a road trip in Namibia with wellness stops.

What is the Travelife certification and what does it guarantee?

The Travelife Partner certification is an international recognition for sustainable tourism. It certifies that South African Travellers meets more than 100 environmental, social and ethical criteria: responsible partner selection, support to local communities, reduced carbon footprint and contributions to local NGOs. With each confirmed trip, a contribution is donated to the agency's two NGO partners.

Can I travel to South Africa as a family with young children?

Yes, South African Travellers offers itineraries specifically designed for families, including with young children. Advisors select family-friendly lodges, adjust the trip's pace and choose private reserves where age-minimum rules for safaris are less restrictive than in public national parks like Kruger. Activities suited to each age group are built into the itinerary.

How does on-trip assistance work?

Every client has access to a 24/7 assistance line throughout their trip. In case of an unexpected event — cancellation, logistical issue, medical emergency — a South African Travellers advisor is reachable directly from South Africa to intervene in real time with local partners. Clients also receive their full itinerary on the Wetu app, accessible on mobile without internet.

How long has the agency been around?

South African Travellers was founded in 2007 by two Belgian travelers based in the private reserves near Kruger National Park. The agency has supported French- and Dutch-speaking travelers for more than 18 years, making it one of the most experienced French-speaking receptive agencies in Southern Africa.